Right of withdrawal

Cancellation policy
Right of withdrawal

You have the right to cancel your contract within 14 days without giving reasons.
revoke your contractual declaration. The withdrawal period is 14 days from the day on
you or a third party named by you, who is not the carrier, took possession of the goods. have taken possession of the goods. To exercise your right of withdrawal, you must us
Prepmymeal GmbH
Unterlindau 28
60323 Frankfurt am Main
Phone: +49 69 80884896
E-Mail: info@prepmymeal.de
by means of a clear statement (e.g. e-mail, fax or letter sent by post) of your decision to
letter) of your decision to withdraw from this contract. To
the withdrawal period, it is sufficient if you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal
If you withdraw from this contract, we shall return to you all payments that we have received from
received from you, including the delivery costs (with the exception of the
additional costs resulting from the fact that you have chosen a different type of delivery
delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on the day on which we receive notification of your withdrawal from this contract. For For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. expressly agreed otherwise; in no case will you be charged any fees for this you will be charged for this repayment.
We may refuse to make a refund until we have received the goods back or until you have
goods or until you have provided proof that you have returned the goods, depending on
have returned the goods, whichever is the earlier. You must return the
goods without undue delay and in any event not later than fourteen days from the
day on which you inform us of the revocation of this contract, to us
return or hand over the goods. The deadline is met if you return the goods before
expiry of the fourteen-day period. You shall bear the direct costs
of returning the goods. You only have to pay for any loss in value of the goods
only if this loss in value is due to an examination of the condition, properties and function of the goods,
properties and functioning of the goods is due to handling of the goods that is
the goods.
Supplementary information
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose
perishable or whose expiration date would be quickly exceeded. (§ 312g
Para. 2 No. 2 BGB). This applies in particular to our food boxes.

End of the withdrawal policy
Status: March 2020